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Set Item Defaults

In module settings, you can set the default owner of a module, as well as when to automatically archive completed items.

To access the item defaults, follow the steps below:

  1. Navigate to the relevant module, then select the settings icon, module_settings_cog.png, in the upper right. The module settings menu displays.

    select_module_settings_icon.png
  2. Select Item defaults. The Item Defaults screen displays.

    item_defaults_select.png

Set Default Owner

Designate a default owner for all manually created parent items. The item owner is the user who's responsible for managing the item through to resolution or completion.

default_item_owner.png

Set Automatic Item Archival

Set the period after which completed module items are automatically archived. The default is 90 days.

auto_archive_items.png