Configure Tonkean AI

Artificial intelligence (AI) is an integral part of the Tonkean platform. From the AI Front Door to the AI Concierge, Tonkean AI empowers requesters to engage with your process more easily and enables makers to create truly next-level experiences for their users.

The primary Tonkean AI feature is the AI Front Door, which is an LLM-powered service embedded in and integrated with various parts of the platform. The AI Front Door (or simply, "the Front Door") is perhaps the most common way to interact with Tonkean AI, but there are other areas where users can engage with Tonkean AI power as well, such as when working through an intake experience. Your workflows can also leverage Tonkean AI in the middle of your module workflow thanks to LLM actions from connected OpenAI, Anthropic, Gemini, or other generative AI data sources.

To take advantage of AI features like the Front Door and the AI Concierge, you must enable access to relevant data sources, interfaces, and forms, allowing Tonkean AI to leverage the data contained in those resources to help your users.