Custom Actions

Custom actions are actions you create and add to an enterprise component. Custom actions allow you to leverage a supported API for a given application (for example, Jira or Google Drive) to add the functionality needed for your module workflow.

In many cases, custom actions add to the capabilities of a data source that doesn't have a particular native action. For example, the native Jira integration in Tonkean contains the most common issue-related actions like Create New Issue, Update Issue, and Assign Issue, but there are hundreds more actions that Atlassian supports through its Jira API. You can create a custom action to gain access to this additional functionality and meet the specific needs of your process.

Custom actions are an advanced feature and we recommend you have some familiarity with REST APIs, including writing JSON and request structure, to get the most out of custom actions.